Welcome to AllStar Kia of San Bernardino, the Inland Empires #1 source for all things Kia! The All New 2011 Optima is HERE!
AllStar Kia is your Inland Empire Kia dealer serving all of San Bernardino, Fontana, Victorville, Apple Valley, Riverside, Moreno Valley, Hemet, and Ontario. If you’re searching for a new or used car, researching financing options, or looking for a quick quote, our friendly, professional AllStar Kia of San Bernardino staff is ready to provide you with all the help you need.
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We saw an ad in the penny saver for them featuring a really great deal so we went in. HUGE mistake! When we presented the ad the old man that works there insisted i made the ad up or it was a misprint because “there’s no way my boss would ok an ad so ridiculous!” first off, if they’re having a sale all of them would know about it so don’t try to belittle me, second even if it is a misprint by law they have to honor it. This should have been a red flag but we really needed a car. Anyways, we finally got a decent deal and we left. 3 WEEKS LATER they decide to call and tell us financing didn’t go through, they’re supposed to tell you no later than 5 days after! So over the course of the next 3 months we were getting calls, sometimes in the same day saying “you can’t be financed” two hours later…”come in you’ve been financed.” When asked why we’re getting the run around all of them would stutter and say “I don’t know what you’re talking about, there must have been a misunderstanding over the financing.” 6 times?!! We made several trips down there, every time being treated like criminals. Finally we got so fed up we told them to take it back and give us our old car back, which had sat so long it didn’t even run! They ruined our credit by having to run credit checks so many times (yes, it brings your credit score down EVERY time they run it, which they did entirely too much.) Don’t go there, I’m not exaggerating when I say they will ruin your life!
I saw an add in the pennysaver about a deal I was interested in. I decided to call them up (HUGE MISTAKE) I was put on hold 4 times and each time the call was disconnected. Then I called back and one of the girls proceeded to argue with me after I told her I was upset and not to put me on hold. There customer service is HORRIBLE! I have worked in car dealerships throughout my life and am educated enough to know their system sucks! They obviously don’t want to make a sale and don’t care.Their employees are rude and ignorant. I will never go to this dealership ever again! If you want good customer service DO NOT GO TO THIS DEALERSHIP!!https://cardealercheck.com/forum//forum//forum/images/smilies/mad.gifhttps://cardealercheck.com/forum//forum//forum/images/smilies/mad.gifhttps://cardealercheck.com/forum//forum//forum/images/smilies/mad.gifhttps://cardealercheck.com/forum//forum//forum/images/smilies/mad.gif