Welcome to Toyota Greensburg! We are a dedicated Toyota dealership located near Pittsburgh, Pennsylvania. We offer a huge selection of new Toyota cars and trucks, as well as used car and truck models.
Our inventory includes sedans, SUVs, trucks, and hybrid Toyota vehicles. We proudly serve our Pittsburgh and Greensburg, PA area Toyota customers.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
No
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Ann Carleton
My Toyota of Greensburg reviewIf I could rate LESS then 1 star I would. The absolute worst experience my wife and I have ever had, at any car dealer.
We completed a credit app online to save time at the dealer. Spoke with Ann Carleton several times and also several emails over a couple of days. They had a White Highlander LMTD and we were assured it was available and would be clean and ready for us when we arrived. We wanted to make sure of this so as not to waste our time, or theirs, plus we were coming from an hour away, so we didn’t want to make a wasted trip.
Unfortanately that’s exactly what happened. We arrived around 1130 am on a Saturday morning only to find out the vechicle in question had been sold and the person who purchased it was driving it away when we arrived.
I know how long it takes to get a deal done from start to finish, so when this person was driving off the lot, we figured the vehicle was either sold the night before or at 9 am someone showed up and bought it.
They never had the decency to call us and tell us it had been sold. Worse yet, they told US IT WAS AVAILABLE then sold it to someone else even though we were coming in to look at it, and had the credit app already completed. What a joke. Needless to say WE LEFT highly upset because they didn’t have another of the same vehicle.Sell the only one you have to someone after telling us it was available and would be clean and ready. On top of it all…no one seemed to have a care in the world.
Even more of a joke, calling to speak to the GENERAL MANAGER,Gary Semanchek and NEVER RECEIVING A CALL BACK. Needless to say if this is how they conduct business, it’s for the better we didn’t buy from them.
They say Toyota of Greensburg, ‘Home of the Lifetime Warranty.’ I SAY BEWARE BEWARE BEWARE, If it sounds to good to be true, It probably is, otherwise most other deaslers would offer the same thing.
Do your self a favor, Go to another Toyota dealer.
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Rob
My Toyota of Greensburg reviewI bought my car used 2002 Pontiac Bonnieville from this dealership and salesman named Rob. I bought the car at the end of Sept 2011. They said they were fixing the issues with the car it had a terrible jumping in the front end.. First they said it was the rim, Then they said the motor mount, Then they said the Torch converter. Took over 2 weeks to get this car but assured the Problem was fixed!!!! Bought the car at 122764 for 7 thousand dollars. Welp at 124025 miles, 1261 miles after I bought the car the Tranny went, cost me over 1500.00 dollars, At 124459 Front brakes gone. Never mind the car was just inspected 1695 miles on it.Tracton control button went the day after I bought it. Went to Talk to Rob…he wouldnt do nothing for me..Told me to do what I have to do..Welp thats what IM doing….Now with mileage at 125233 ~2469 miles after I bought it car down again….Upper intake gasket…Im going to the better buisness Bureau.
Wendy, are sorry to hear that you have been having trouble with your Pontiac. We regret that you have been inconvenienced by these issues and that the car is not living up to your expectations. If you would be open to discussing this matter with us, we would like to hear from you to try to better understand this situation. Thank you for bringing this to our attention.
Regards,
Kathie McKinney – Toyota of Greensburg
[email protected]@toyhy.com
I would love to speak to you about this. This has already gone to the BBB. I would like this resolved as I did about a couple months ago
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Patrick
My Toyota of Greensburg reviewPurchased a used subaru on 1-21-12 after online researching. Found price was great (thousands below kbb private seller excellent price). Also got a fair trade price for our 2005 toyota. Internet salesperson was personable and acknowledged their new value pricing policy. Made it the easiest, hassle and stress free car purchase ever!
Thank you so much for your helpful feedback. We love to hear from happy customers and are very pleased that we could exceed your expectations. Thank you for recognizing Patrick, as he is a great asset of our team. Please contact us if we can be of further assistance, and we wish you all the best with your new purchase! Be sure to fins us on Facebook and Twitter for monthly specials and coupons.
Regards,
Dan Owens – General Manager
[email protected]