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Car Dealer Ratings

Reviews of Car Dealers Written by Actual Customers!


Car Dealer Check is here to inform you of which car dealers honor their promises, their online price quotes, treat their customers with respect and dignity and generally provide a quality service. We're also here to WARN you of the few bad apples out there.

Car Dealer Check is not here to tell you where to get the best deal or what the lowest price for a particular model is, there are plenty of other sites out there for that, Edmunds.com is just one example.

All of our Car Dealer Reviews are written by actual customers of the dealer and are in no way censored by any of our staff. A car dealership CAN NOT purchase a review at this site and we accept NO sponsorship in exchange for a quality review

Sales and Service Ratings Breakdown for all of the USA

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All Time

Switch to: All Time - Last Year - This Year - Last Month - This Month
Overall National Sales Rating
2.382.382.382.382.38

Pricing for Vehicle
2.672.672.672.672.67

Salesperson Greeting
2.982.982.982.982.98

Honesty of Sales Personnel
2.172.172.172.172.17

Consideration of Customer Time
2.192.192.192.192.19

Ability to Answer Customer Sales Questions
2.412.412.412.412.41

Fulfilled Promises to Customer
2.052.052.052.052.05

Financing
2.402.402.402.402.40

Treatment of Customers
2.152.152.152.152.15

Pressure on Customer to "Buy Now"
High:34.65%
Low:31.88%
Normal:33.46%
How Sales Customer First Contacted Dealer
Internet:33.19%
Phone:19.34%
Walk-In:47.47%
Did Customer Purchase from Dealer Reviewed
No:31.45%
Yes:68.55%
Would you Recommend the Dealer Reviewed
No:65.03%
Yes:34.97%
Overall National Service Rating
1.911.911.911.911.91

Ability to Fix Problem
1.881.881.881.881.88

Service Writer Greeting
2.482.482.482.482.48

Honesty of Service Personnel
1.801.801.801.801.80

Consideration of Customer Time
1.811.811.811.811.81

Ability to Answer Customer Service Questions
1.891.891.891.891.89

Fulfilled Promises to Customer
1.681.681.681.681.68

Treatment of Service Customer
1.851.851.851.851.85

Reason for Visit to Service Center
Accessory Installation:2.24%
Maintenance:31.76%
Repair:65.99%
Given an Acurate Wait Time
No:38.44%
None Given:29.72%
Yes:31.84%
Would you Recommend the Dealer Reviewed
No:79.2%
Yes:20.8%

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Most Recent Reviews, Comments, Updates and Car Dealer Responses:
New Review: Great Dealership!!! - Lexus of Rockville
This was the best overall experience, I've ever had in a vehicle purchase. There was no pressure and nothing but complete honesty from the sales rep. he was very patient and was very straight forward ... - Read More
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BEWARE of their service department. Been there on two separate occasions but NEVER AGAIN! One of their service managers- Chuck Clark, will rape your ass for every dollar you have. The service writers... - Read More
New Review: Bait and switch - did not live up to their promise - Fisher Nissan
My wife, myself, and her family were called numerous times to turn our lease in early. We went 3 months early and desided to go back closer to the end of our lease. We ended up going back 1 month to t... - Read More
Update on THE BEST SALES EXPERIENCE AT KLINE VOLVO - Kline Volvo
I meant to click "YES" to recommend this dealership, my mistake! - Read More

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