Detailed Review of Longmont Ford by libbydwaterski

This is a detailed review of Longmont Ford in Longmont, CO written by libbydwaterski. To read all reviews of Longmont Ford please visit their main page.

Main Page of Longmont Ford

WORST SALES & SERVICE I HAVE EVER EXPERIENCED!

0 Comments

(Read Detailed Review)

September 28, 2008, 6:50 pm

libbydwaterski

Car Dealer Check Member

Join Date: Sep 2008

Reviews: 1
Review Comments: 0
Forum Posts: 0


WORST SALES & SERVICE I HAVE EVER EXPERIENCED!

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

"BJ"

Review Ratings Score
Pricing	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.00

MY HUSBAND & I WERE BOTH IN THE MARKET FOR NEW CARS. I RESEARCHED ONLINE THE VEHICLES WE WERE LOOKING FOR. WE WENT INTO THIS PARTICULAR DEALERSHIP (LONGMONT FORD) ONLY BECAUSE THEY WERE OFFERING BOTH CARS WE WERE LOOKING FOR. I CALLED AHEAD TO EXPLAIN THAT WE HAD OUR OWN FINANCING & WERE LOOKING FOR 2 VEHICLES. WE REQUESTED THE VEHICLES BE PULLED TO THE FRONT OF THE DEALERSHIP AT 6PM THAT EVENING. SO- WE COULD DRIVE & BUY... FAST! WHEN WE ARRIVED AT THE DEALERSHIP, IT TOOK US APPROX. 10 MINUTES TO FIND ANYONE THAT WORKED THERE, AND I HAD TO ASK FOR HELP??? THE CARS WERE NOT PULLED AROUND & NOBODY HAD EVER HEARD OF US? SO- ALL THE RESEARCH & TIME I SPENT ONLINE & CALLING THEM- WAS FOR NOTHING! WE TEST DROVE BOTH CARS WITH THE FULL INTENT TO DRIVE THEM HOME THAT DAY! THE SALES "PROFESSIONAL" WAS SO RUDE & FINALLY REALIZED AFTER A HORRIBLE ATTEMPT TO "SELL" US- THAT HE HAD TO BRING HIS SALES "MANAGER" OVER TO TALK TO US- HE WAS EVEN WORSE! POOR LEADERS= POOR PERFORMERS! THAT IS THE CASE AT LONGMONT FORD! THE GIRL THAT TOOK US ON OUR TEST DRIVES- CONTINUED TO EXPLAIN HOW HORRIBLY MANAGED & SHORT STAFFED THEY ARE & THAT THEY MAKE "SO MUCH MONEY" CUZ THEY CRAM CARS TO BUYERS JUST TO GET THEM GONE. ALSO- WE HAVE 2 SMALL CHILDREN.... WHEN WE ENTERED THE DEALERSHIP AFTER OUR TEST DRIVE- THERE WERE 3 EMPLOYEES SMOKING & SWEARING LOWDLY RIGHT AT THE ENTRANCE! I HAVE NEVER SEEN SUCH A POOR DISPLAY OF PROFESSINOALISM IN MY LIFE! NEEDLESS TO SAY- WE DID NOT & WOULD NOT EVER PURCHASE A CAR FROM LONGMONT FORD & WOULD STRONGLY RECOMMEND THAT IF YOU ARE IN THE MARKET FOR A NEW VEHICLE.... DON'T WASTE YOUR TIME THERE! THE VERY NEXT DAY- WE WENT TO A DIFFERENT DEALERSHIP- PURCHASED 2 NEW CARS- FOR OVER $7K LESS THAN THEY WERE OFFERING FOR THE SAME VEHICLES (AND THEY WERE NICER CARS... WELL KEPT, CLEAN, LOW MILES....) !!! THEY ARE LIARS! THEY WERE PROUD TO SAY SEVERAL TIMES.... "THEY ARE THE CHEAPEST WITHIN 200 MILES & THAT WE WOULD NOT FIND A BETTER PRICE ANYWERE. THEY UNDERVALUED MY TRADE- IN ALSO! I LOVE IT THAT THE VERY NEXT DAY- I GAVE MY BUSINESS ... AND MY TRADE IN- TO "GO" AND THEY GAVE US EXACTLY WHAT WE WERE LOOKING FOR! I AM SO PLEASED THAT WE MADE THE DECISION TO NOT LET LONGMONT FORD TAKE ADVANTAGE OF US! PLEASE DO YOURSELF THE SAME COURTISY & DON'T BOTHER VISITING LONGMONT FORD!!! WE ARE SO HAPPY WITH OUR NEW CARS! AND MOST IMPORTNALY, WE KNOW WE MADE A GREAT DECISION TO NOT BUY FROM LONGMONT FORD! IT WAS PROVEN THE VERY NEXT DAY- WHEN WE WALKED INTO A "GO" SHOWROOM- WERE GREATED PROMPTY, WERE TREATED WITH DIGNITY & RESPECT, WE WERE NOT TALKED DOWN TO- AND WE GOT A BETTER DEAL! THAT'S THE BOTTOM LINE!
GOOD LUCK TO ANYONE SHOPPING FOR A NEW CAR IN THIS MARKET! DO YOUR RESEACH!!!! AND DON'T GET RIPPED OFF BY LONGMONT FORD!

You must be logged in to Thank this post

Post Thanked 0
times

Post Booed 0
times