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Detailed Review of Smith Family Motors posted by renaudDetailed Review of Smith Family Motors posted by renaud
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Detailed Review of Smith Family Motors by renaud
This is a detailed review of Smith Family Motors in Draper UT written by renaud. To read all reviews of Smith Family Motors please visit their main page.

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September 22, 2008, 4:11 pm
renaud
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Join Date: Sep 2008
Reviews: 1
Review Comments: 5
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renaud
Default Smith Family Motors customer review-05 Porsche 997
0.250.250.250.250.25
Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Rustyn Smith

Review Ratings Score
Pricing2    Greeting0
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.25
I've purchased a 2005 Porsche 997 from Smith Family motors (07/31/2008) with a $ 3000 deposit and paid the balance off on the 08/05/2008.I've organized the transportation from their dealership to Miami and since i've bought the car i don't have the title !!!*
They told me the car was a consignment after i wired the money and the title wasn't in their hand. How long do you think it would take to get a title from the bank 5-10 business days if you pay the bank of course !!! guess what ? I'm still waiting !!!
After many phone calls trying to find out what's going on ,i had the feeling they were playing with my money ,they told me they send a check to the bank on the 08/14/2008 by mail!!! no kidding how long is it going to take to get there and be cleared by the bank ?*
*When i wired the money to them it took 1 Hour !!! for them to get it .
I know by law you have a certain amount of time to pay off the bank ,but if you want to provide a good service you pay it off *the next day !!!*
Oh i know why don't we play with that money we have 14 days to pay the bank and maybe more if we mail the check !!! thank you Smith family Motors very smart.
As of today 09/22/2008 i don't have my title ,i have filed a complaint with the*http://www.mved.utah.gov/ *(09/09/2008) . I've bought the car to export it in my country and without the title there is nothing i can do.*
The depreciation on those cars is very high you are loosing money every month.


Thank you Smith Family Motors ,Thank you Mr Rustyn Smith and as i told you in my last E mail why don't you come in Miami *to tell me straight in my face what you wrote me in your E mails !!!
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September 23, 2008, 10:10 pm
smith family motors
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renaud
Default Comment on Smith Family Motors customer review-05 Porsche 997
When Renaud first contacted us we explained that the Porsche was on consignment and that there was a loan that would have to be paid and therefore the title would be delayed. He knew before he bought the car the title would be delayed. After we received his check we immedietly sent a payoff check to Porsche Financial in Chicago. When we didn't receive the title after a couple of weeks we called and they said their policy is to hold titles for 15 business days. To expedite them releasing the title we got a copy of the cleared check and faxed it to Porsche along with bank contact info so they could verify. They mailed us the title by regular mail and we forwarded it to Renaud as soon as we got it. We have explained this to Renaud so many times but his only response is to get abusive and insulting. If we could have got him the title any quicker we would have. Not knowing then what we know now there is no way we could have got him the title any quicker. Smith Family Motors
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September 24, 2008, 9:44 am
renaud
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renaud
Default Comment on Smith Family Motors customer review-05 Porsche 997
Abusive and insulting !!! let me post your E-mails online and we will see who was insulting !!!About the title , you never told me is a consignment before i wired the money, you told me after . And just to remind you by law in your State you have 48 hours to provide the title to the buyer without a permit !! what is your answer to this ? oh no ,keep the answer for the motor vehicle enforcement division.The DMV should really be concerned about dealership like yours and the way you do business.
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September 24, 2008, 9:48 am
renaud
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renaud
Default Comment on Smith Family Motors customer review-05 Porsche 997
Abusive and insulting !!! let me post your E-mails online and we will see who was insulting !!!About the title , you never told me is a consignment before i wired the money, you told me after . And just to remind you by law in your State you have 48 hours to provide the title to the buyer without a permit !! what is your answer to this ? oh no ,keep the answer for the motor vehicle enforcement division.The DMV should really be concerned about dealership like yours and the way you do business.
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September 24, 2008, 9:50 am
renaud
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renaud
Default Comment on Smith Family Motors customer review-05 Porsche 997
Abusive and insulting !!! let me post your E-mails online and we will see who was insulting !!!About the title , you never told me is a consignment before i wired the money, you told me after . And just to remind you by law in your State you have 48 hours to provide the title to the buyer without a permit !! what is your answer to this ? oh no ,keep the answer for the motor vehicle enforcement division.The DMV should really be concerned about dealership like yours and the way you do business.
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September 24, 2008, 9:54 am
renaud
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renaud
Default Comment on Smith Family Motors customer review-05 Porsche 997
Abusive and insulting !!! let me post your E-mails online and we will see who was insulting !!!About the title , you never told me is a consignment before i wired the money, you told me after . And just to remind you by law in your State you have 48 hours to provide the title to the buyer without a permit !! what is your answer to this ? oh no ,keep the answer for the motor vehicle enforcement division.The DMV should really be concerned about dealership like yours and the way you do business.
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