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Detailed Review of Bertera Chrysler posted by lintoDetailed Review of Bertera Chrysler posted by linto
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Detailed Review of Bertera Chrysler by linto
This is a detailed review of Bertera Chrysler in Palmer MA written by linto. To read all reviews of Bertera Chrysler please visit their main page.

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September 5, 2008, 4:51 pm
linto
Car Dealer Check Member
  
Join Date: Sep 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
linto
Default Liars and Cheats
0.750.750.750.750.75
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Marlon

Review Ratings Score
Pricing3    Greeting3
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.75
These people use every trick in the book. The car we looked at had higher mileage, but that's "all highway miles." The car was just traded in "by a friend of the manager's" who "took great care of it."

We were going to pay with cash and didn't have the money right away, so we paid $100 holding fee. No salesperson would return our call while the car was on hold; we presume it was so they could hold out for customers who could pay more for it. After trying to get my fee refunded, they "lost my paperwork" and there was "nothing they could do." They wouldn't even refund me $100.

These people are despicable and they should be ashamed of themselves.
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  Report Review
September 29, 2008, 1:37 pm
sirlenesalon
Car Dealer Check Member
 
Join Date: Sep 2008
Reviews: 0
Review Comments: 1
Forum Posts: 0
linto
Default Comment on Liars and Cheats
I AGREE. THEY LIED TO ME ABOUT THE INTEREST RATE THAT I COULD QUALIFY FOR AND SO THEY GOT ME A RATE OF 13.99 AND TOLD ME THAT THIS WAS THE BEST THEY COULD DO. AFTER SIGNING ALL THE PAPERWORK I LEARNED THAT I HAD BEEN QUALIFIED FOR 5.9 BY A COMPETITIVE DEALERSHIP. THEY REFUSED TO HELP ME GET A BETTER RATE AND SO I GOT STUCK WITH THE CAR AND A EXTREMILY HIGH INTEREST RATE. THEY LIED TO ME AND DID NOT APPRECIATE MY BUSINESS AS THEY ARE "ONE OF TEH LARGEST DEALERSHIPS IN MA" AND SO MY BUSINESS DID NOT MATTER TO THEM. DO NOT THRUST THEM. DO YOUR HOMEWORK AND GO TO ANOTHER DEALERSHIP. ONLY USE THEM AS YOUR LAST OPTION! I AM NOW OUT OVER 20 THOUSAND DOLLARS BECAUSE OF THEM!!! BECAREFULllll
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