Detailed Review of Courtesy Nissan by SSmith
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This is a detailed review of Courtesy Nissan in Richardson TX written by SSmith. To read all reviews of Courtesy Nissan please visit their main page.
Main Page of Courtesy Nissan
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Its All Good Until AFTER You Purchase Your Car |
0 Comments
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August 14, 2008, 6:37 pm
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Car Dealer Check Member
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Join Date: Aug 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Its All Good Until AFTER You Purchase Your Car
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Name of Your Salesperson?
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Review Ratings Score
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| Pricing | 0 |
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Greeting | 0 |
| Honesty | 0 |
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| Questions | 0 |
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Overall Score
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0.00
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[FONT=Calibri]I actually had a pretty pleasant buying experience at Courtesy Nissan. My sales girl and the manager we worked with were very accommodating and extremely nice. They were very pleasant to work with. It's sad that I ended up ever having to deal with the rest of the staff. After purchasing my car, the problems started (NOT with my sales person...he was still great!). The finance department (headed by Steve Alzuraqi) was extremely unprofessional and belittling. I will NEVER purchase a car again from them due to the unprofessional behavior of Steve and his new staff. Apparently right after I bought my car, Steve replaced someone in the finance department as the Director of Finance. He told me that "things were taking a long time because he had to clean up someone else's mess and that I needed to be patient." I don't believe that their employee problems should be reflected in their customer service, nor should I know about them. I also witnessed him being extremely disrespectful and yelling at a client on the phone. I do not believe that this is "courteous." I could go on and on about the way that their whole finance department treated me (over several conversations), but it's not worth the time. Nissan will be hearing from me. In a nutshell, do not waste your time or money at this dealership.[/FONT]
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Detailed Review of Courtesy Nissan posted by SSmith
