Detailed Review of O'Meara Ford by lmaisel

This is a detailed review of O'Meara Ford in Northglenn CO written by lmaisel. To read all reviews of O'Meara Ford please visit their main page.

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FRAUDS - and I learned that from just an oil chang

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August 1, 2008, 2:05 pm

lmaisel

Car Dealer Check Member

Join Date: Aug 2008

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FRAUDS - and I learned that from just an oil chang

Why was your vehicle being serviced?

Maintenance

Were you given an accurate wait time?

Would You Recommend this Dealership?

Year of your vehicle

2000

Make of your vehicle

ford

Name of Your Service Technician?

service guy

Review Ratings Score
Problem Fixed	5		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.71

Bunch of FRAUDS

Was new in town, and brought in my 2000 Ford Explorer for an oil change. When they quoted me 45 min, they called us back over to service 1 1/2 hrs later. They then suggested over $870 worth of "necessary" repairs to the vehicle. They showed us (my roommate and myself) a small plastic tray where they showed us 'drops' of oil from our car and compared them to the color tables next to it. They included the front and rear axle oils, transmission oils, and some others.
They suggested in particular a full transmission flush. I said no way, and that the transmission had been COMPLETELY rebuilt less than a month ago. I asked to show me the fluid from my car. The clerk then said that most likely the transmission had not been filled with the correct fluid and that was what caused it to be so dirty and in need of repair. Again, I said that was not the case (the person who rebuilt my transmission was a 17-yr veteran Ford technician who had started his own business - for sure he could have chosen the right fluid....). Again, I asked to see the fluid from my car's transmission, and then he told me that he couldn't do the because the unit was 'sealed' (THEN HOW DID THEY GET IT THE FIRST TIME?). He went back to the back and then said something along the lines of 'Oh, I guess the technician suggested it based on the mileage.' - That was a lot of junk.

They also 'strongly suggested' that I flush out my axle oils - they showed me the color of the oils on the little tray he brought out. I am fairly knowlegeable about cars, and from what I understand pulling oil out of an axle is stupid and difficult - which made me further believe that their 'oil comparison' table was probably pulled out of some vat in the back. They wanted to replace the brakes, engine oil filter, axle fluids, power steering fluids, and other things.

I went in for a $30 oil change that was supposed to be 45 minutes, and left angry 1 1/2 hrs later with a proposal of another $870 in 'strongly necessary repairs.'

I wouldn't go back if they paid ME.

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