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Detailed Review of Mcdaniels Audi of Charleston posted by marycatDetailed Review of Mcdaniels Audi of Charleston posted by marycat
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Detailed Review of Mcdaniels Audi of Charleston by marycat
This is a detailed review of Mcdaniels Audi of Charleston in Charleston SC written by marycat. To read all reviews of Mcdaniels Audi of Charleston please visit their main page.

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July 28, 2008, 5:34 pm
marycat
Car Dealer Check Member
  
Join Date: Jul 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
marycat
Default Not Happy with McDaniels Audi of Charleston
0.570.570.570.570.57
Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2001

Make of your vehicle
Audi

Name of Your Service Technician?
Bill

Review Ratings Score
Problem Fixed1    Greeting1
Honesty0    Time0
Questions1    Promises0
Treated1   
Overall Score 0.57
We took our Audi in for the sludge repair kit that was part of the Audi campaign on the 1997-2004 oil sludge damage. This in itself was a hassle with a 12 day wait for my car. The service technician Bill was very short and while he said that he was just straight forward...he had no costumer service skills at all. I do not think we were ever given a smile. The day we picked the car up we drove it off the lot and the check engine light came on again. We turned around it the diagnostic stated that the cam adjuster was bad. After arguing that this was not a problem before the car touched, they turned us away saying it would cost $1000 to fix. That Audi would not cover it. My issue is with both Audi of Charleston and Audi corporate for not backing cars. But mailny this place had horrible service, no skills in helping the costumer out. I was treated like a nobody who just owned a 2001. I was also at one time told by the service manager that this is what happens when you buy a used car! The car barely has 100000 miles on it!! So...that means any Audi owners when you hit 100000 miles get rid of it!!!!
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