Detailed Review of Bill Jacobs Volkswagen by thelion

This is a detailed review of Bill Jacobs Volkswagen in Aurora IL written by thelion. To read all reviews of Bill Jacobs Volkswagen please visit their main page.

Main Page of Bill Jacobs Volkswagen

Bait & Switch; False Advertising

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July 24, 2008, 11:49 am

thelion

Car Dealer Check Member

Join Date: Jul 2008

Reviews: 1
Review Comments: 0
Forum Posts: 0


Bait & Switch; False Advertising

Pressure from salesperson to "Buy Now"

Normal

How did you first contact the dealership?

Walk-In

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Name of Your Salesperson?

Anoop Hira

Review Ratings Score
Pricing	0		Greeting	2
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.25

Test drove an Eos on Saturday, no sales person was available to help so we left (I had my wife and 2 month old son with me). Browsed the website and choose a Black Eos Komfort and emailed the saleperson to see if they still had it. They did and I went in on Monday and purchased the car. On Tuesday I went throught the manual and the equipment on the car and realized there were somethings missing from the Radio - so I pulled the ad and then found more equipment missing. The car is a base Turbo and not the advertised Komfort. I contacted the dealership and they gave me the run around until Friday and then said they would not take the car back and if I wanted a Komfort I had to pay more to get it. They should not be allowed to do business in Illinois (or anywhere else!) I've had the car for over 3 weeks and have not been driving it because I am awaiting a resolution after reporting this to the BBB, FTC and IL State Attorney. Avoid these Bill Jacbos dealerships - they cannot be trusted at all!

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