Detailed Review of Mike Pruitt Honda by cmarx

This is a detailed review of Mike Pruitt Honda in Akron OH written by cmarx. To read all reviews of Mike Pruitt Honda please visit their main page.

Main Page of Mike Pruitt Honda

Shady, dishonest

3 Comments

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July 7, 2008, 11:25 pm

cmarx

Car Dealer Check Member

Join Date: Jul 2008

Reviews: 1
Review Comments: 0
Forum Posts: 0


Shady, dishonest

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

Scott Hayes

Review Ratings Score
Pricing	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.00

I am extremely upset about the business practices of Mike Pruitt Honda, that I thought the public should be aware of. We just went over to there dealership this afternoon to purchase a Honda Civic. We wanted a car that gets better gas mileage, and is reputable. But now we have a sour taste in our mouths. Here is our story:

We were wanting to trade in a 2005 Kia Sedona minivan. We still owe $5747.01 on it. So before going to the dealership we looked up the trade-in amount on the Honda website there website said: fair- $5780, good- $6735 excellent- $7300. You would think that there website would be pretty close to the right amount, obviously barring major problems. Our van would be somewhere between good and fair. So we went in to the store from Canton. Once we got there the Salesman got all the information about our van - the mileage, year, make, payoff, etc. Then he took the keys had it looked at and said he would be right back. When he came back he had a customer worksheet that had the info about the van, and they wrote the payoff amount on the paper, and in big green letters wrote "payoff" for the trade. So we felt that we were actually losing some of the value in our trade but we were willing to go ahead and trade it in and purchase the Civic. We then filled out all the paperwork, were approved for the 2.9% credit, and were ready to sign the papers. The very last paper that was to be signed was the actual bill of sale, before we signed the paper we looked it over carefully and noticed that the bottom line was high. So we looked over line by line and noticed that they actually were only giving us $3800 for the trade, and were going to roll in the loss in the new loan. When we caught this the salesman said that we were okay with the monthly payment that he has showed us on the customer worksheet, but we were obviously unable to calculate the monthly payment in our heads, so it did not seem far off. But they were being very deceptive and tried to basically steal $2000 from us. Also, when we pointed this out to the salesperson, he said don't shoot the messenger, he does what he his told. This dealer obviously is very shady and is not up front with the costs. We are very thankful that we caught it before we signed the contract. We also have all the paperwork, because we could not trust them to get rid of it. Also the bill of sale contradicts itself. I just feel that public should be aware of their dishonesty. You half expect this from a little used car dealer but not a big Honda dealership.