Ferrario Ford Lincoln Mercury in Elmira NYstarg8
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They overcharged and performed unauthorized work. They justified the overcharge as saying they didn't give me quote, just an estimate. They claimed they had authorization to do work not even asked about, even though there was nothing in writing. They refused to give any consideration. When they were told they had lost a customer forever, the service manager said "No problem, there are plenty of other customers in this world."0.57
Detailed Review of Ferrario Ford Lincoln Mercury by starg8
This is a detailed review of Ferrario Ford Lincoln Mercury in Elmira NY written by starg8. To read all reviews of Ferrario Ford Lincoln Mercury please visit their main page.
** This review is not verified by starg8 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Would You Recommend this Dealership?
No
Year of your vehicle
Make of your vehicle
Name of Your Service Technician?
Review Ratings Score
Problem Fixed
2
Greeting
2
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.57
They overcharged and performed unauthorized work. They justified the overcharge as saying they didn't give me quote, just an estimate. They claimed they had authorization to do work not even asked about, even though there was nothing in writing. They refused to give any consideration. When they were told they had lost a customer forever, the service manager said "No problem, there are plenty of other customers in this world."
Detailed Review of Ferrario Ford Lincoln Mercury posted by starg8
Took advantage of an Elderly couple
