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North Brothers Ford in Westland MI marks . Service tried to replace the $165.00 standard fuel pump with a $455.00 extended range tank flex fuel pump, and wanted 4 hours labor. Called several shops and was quoted 1.5 hours labor and the correct fuel pump. The actual price to replace the pump was 1/3 the cost quoted by North Brothers Ford!!!

North Brothers Ford clearly tried to take advantage of a vulnerable senior citizen. DO NOT TRUST THE SERVICE DEPARTMENT! THEY WILL TRY TO BURN YOU!
3.00

Detailed Review of North Brothers Ford by marks

This is a detailed review of North Brothers Ford in Westland MI written by marks. To read all reviews of North Brothers Ford please visit their main page.

Main Page of North Brothers Ford
December 8, 2009, 1:40 pm
 
Join Date: Dec 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
marks is on a distinguished road

Default Service depart attempted to rip off senior citizen
3.003.003.003.003.00

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
No

Year of your vehicle
2001

Make of your vehicle
Mercury

Name of Your Service Technician?
Pat

Review Ratings Score
Problem Fixed3    Greeting3
Honesty3    Time3
Questions3    Promises3
Treated3   
Overall Score 3.00

Service tried to replace the $165.00 standard fuel pump with a $455.00 extended range tank flex fuel pump, and wanted 4 hours labor. Called several shops and was quoted 1.5 hours labor and the correct fuel pump. The actual price to replace the pump was 1/3 the cost quoted by North Brothers Ford!!!

North Brothers Ford clearly tried to take advantage of a vulnerable senior citizen. DO NOT TRUST THE SERVICE DEPARTMENT! THEY WILL TRY TO BURN YOU!
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December 8, 2009, 5:54 pm
 
Join Date: Dec 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
marks is on a distinguished road
Default Update on Service depart attempted to rip off senior citizen

I don't know why this review shows a 3 star rating. I give them a big ZERO.
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