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Detailed Review of Martin Nemer Volkswagen posted by RHarratDetailed Review of Martin Nemer Volkswagen posted by RHarrat
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Detailed Review of Martin Nemer Volkswagen by RHarrat
This is a detailed review of Martin Nemer Volkswagen in Latham NY written by RHarrat. To read all reviews of Martin Nemer Volkswagen please visit their main page.

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November 6, 2009, 9:32 pm
 
Join Date: Nov 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
RHarrat is on a distinguished road
Default vehicle prep before picking up
0.630.630.630.630.63
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?

Review Ratings Score
Pricing1    Greeting1
Honesty1    Time1
Questions1    Promises0
Financing0    Treated0
Overall Score 0.63
the night of pickup ; vehicle had less than 3/8 fuel in tank and not shown how anything operated
first contact with service only two days later , vehicle needed tire pressures adjusted and mismatched tires on it, but was okay and the air filter was clogged with mouse nest and acorn nuts
we were told that all vehicles are checked over bumper to bumper after sale
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November 11, 2009, 12:08 pm
 
Join Date: Nov 2009
Reviews: 0
Review Comments: 1
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RHarrat is on a distinguished road
Default Comment on vehicle prep before picking up
We did cover a $600.00 timing belt replacement as goodwill months after purchase.This vehicle was purchased 7 months ago and the customer has some concerns.We offered to continue to help them and they refused to return.Thanks.
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November 11, 2009, 4:09 pm
 
Join Date: Nov 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
RHarrat is on a distinguished road
Default Comment on vehicle prep before picking up
In response of mr olsen reply;They covered up to $300.00 not $700.00 as stated and they tried to charge us full repair until we advised them they were paying for it for the timing belt because they must have realized the had misled us and now they are trying to look like the good guys.The reason we will not return is because the first initial problem we tried to let them 'do good' on just cost us two four wheel alignments and a new set of tires ( almost $1000.00 ) Plus they want us pay for repairs and can not tell us if the extended warranty will cover it. Even though the initial repair should have been covered under the used car dept.
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