Detailed Review of Hendrick Honda of Charleston by crusher328

This is a detailed review of Hendrick Honda of Charleston in Charleston SC written by crusher328. To read all reviews of Hendrick Honda of Charleston please visit their main page.

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Bargain Shopping a Waste of Time in My Experience ***This Review is not Verified by crusher328***

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October 31, 2009, 2:27 pm

crusher328

Join Date: Oct 2009

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Bargain Shopping a Waste of Time in My Experience

This review is not verified by crusher328 * Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now" Normal How did you first contact the dealership? Internet Did you purchase from the dealership? No Would you recommend this dealership? No Name of Your Salesperson? Carrie Robinson

Review Ratings Score
Pricing	0		Greeting	3
Honesty	0		Time	0
Questions	3		Promises	0
Financing	0		Treated	0
Overall Score		0.75

I contacted Carrie Robinson at Hendrick Honda of Charleston through Autobytel.com. Standard protocol with autobytel is that the dealership will then email you their "best price" for the car that you are looking for. Carrie instead emailed me and said that her dealership was in the process of having a clearance sale where "all reasonable offers would be accepted". She also said that her dealership was offering 0% financing for up to 72 months on new vehicles which was very appealing to me as I had been unable to find anything like this at any of the other dealerships. She noted that both the sale and the financing deals ended on Saturday 10/31/09, so I would need to hurry in if I wanted to take advantage of these offers. I lived about 2 hours away from the dealership, so I wanted to make sure that I would be approved for the 0% APR. I paid money to check my credit score online and was told that financing would not be a problem for me. I then wanted to make sure that my offer on the vehicle would be accepted. I told Carrie several times what I would offer for the vehicle based on what other dealerships had told me would be their "best price", but Carrie would never tell me whether or not my price would be accepted. She said that I could come down to Charleston and we could work up the numbers. On 10/30/09 (the day I was supposed to go to the dealership), I called to speak with Carrie directly and was told that she was off that day (although she was supposed to be working). I spoke with another sales representative who then spoke with the general manager. I was told that there was no way that they could come close to matching the price that I had planned to offer and I should take that price from one of the other dealerships. It was very frustrating to waste so much time and energy on a deal that never had the potential to work in the first place.

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