Detailed Review of Heritage Volkswagen by macdaddy

This is a detailed review of Heritage Volkswagen in Lithia Springs GA written by macdaddy. To read all reviews of Heritage Volkswagen please visit their main page.

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Bad Experience

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October 29, 2009, 7:07 am

macdaddy

Join Date: Oct 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Bad Experience

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Phone

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

Brian

Review Ratings Score
Pricing	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.00

I was in the dealership yesterday and was very disappointed. I had an appointmet at 3pm and when I arrived I waited 10 minutes on the salesman to find the key to the car I had called about the day before. I even received a call from a manager yesterday morning confirming my appointment . After a test drive we sat down to discuss price, and I requested the out the door price. After another 15 min. wait I was confronted by Steve with more paper work, that was not what I had ask for and by the end of our conversation I got up and left. I never saw any of the paper work I had requested and I was left with the impression that the salesman and the manager were not willing to discuss the price of the car. I have purchased many cars and trucks, and several times I have paid more than the initial maximum I set for myself. This time I got the feeling there was no opportunity to even discuss the price. Brian did not do what I ask him to do and Steve just made the entire situation worse. It may be a long time before I revisit your dealership or advise anyone else to do so.

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