Detailed Review of Don Miller Chrysler Jeep by dthom
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This is a detailed review of Don Miller Chrysler Jeep in Madison WI written by dthom. To read all reviews of Don Miller Chrysler Jeep please visit their main page.
Main Page of Don Miller Chrysler Jeep
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Jeep service review |
0 Comments
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October 28, 2009, 6:00 pm
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Join Date: Oct 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Jeep service review
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Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
Yes
Would You Recommend this Dealership?
No
Year of your vehicle
2009
Make of your vehicle
Jeep
Name of Your Service Technician?
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Review Ratings Score
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| Problem Fixed | 4 |
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Greeting | 3 |
| Honesty | 1 |
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Time | 0 |
| Questions | 4 |
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Promises | 3 |
| Treated | 0 |
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Overall Score
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2.14
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We took our new Jeep in for its first oil change. We waited in their waiting area until the oil change was complete. Where we were sitting in the waiting area, we can see the front and side of the service building. Our Jeep came flying, and I do mean flying, around the building and into the area to be picked up. Our face’s turned red with anger. We went out and told the clerk that we were not happy on how fast this kid came flying in. He said he noticed that, and will talk to the kid. We paid for the oil change, asked to talk to the service manager who, as it turns out, was the father of the kid who came flying in. We expressed our concerns and how this kid needs to realize these are other people’s vehicles that they use to get to work and should be treated with respect. The manager said he will talk to the kid. We explained that this was our first and probably last time going to Don Miller. If they treat customer cars like that when we can see them, what do they do when we can’t?
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