Detailed Review of Dorschel Volkswagen by Jimmy_Tudeski2003

This is a detailed review of Dorschel Volkswagen in Rochester NY written by Jimmy_Tudeski2003. To read all reviews of Dorschel Volkswagen please visit their main page.

Main Page of Dorschel Volkswagen

Do it yourself

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February 23, 2008, 1:26 pm

Jimmy_Tudeski2003

Car Dealer Check Member

Join Date: Feb 2008

Reviews: 1
Review Comments: 0
Forum Posts: 0


Do it yourself

Why was your vehicle being serviced?

Repair

Were you given an accurate wait time?

Would You Recommend this Dealership?

Year of your vehicle

2003

Make of your vehicle

Name of Your Service Technician?

Rick

Review Ratings Score
Problem Fixed	0		Greeting	3
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.43

Called me at work, told me the job was done. Went to pick up my car and was told it would be a minute. Three hours later, after the cashier was rude to me, I got my car and left. Drove home and went to start the car and it was dead. I went in to have the battery replaced and a brake switch replaced under a recall. When I told the manger, his response was that he would diagnose the problem but I would have to pay for the repairs. I told him that the battery wasn't replaced and he insisted it was and that the problem was with my car. He kept implying that I was a blind idiot and couldn't see for myself that it was a new battery. I had to drag him outside and show him that the battery was never replaced. He said that he would wash my car for me. I had to demand my money back and do the job myself.

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