Detailed Review of Longmont Ford by esobalvarro

This is a detailed review of Longmont Ford in Longmont, CO written by esobalvarro. To read all reviews of Longmont Ford please visit their main page.

Main Page of Longmont Ford

Pompous, Arrogant and Expensive

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October 19, 2009, 3:14 pm

esobalvarro

Join Date: Oct 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Pompous, Arrogant and Expensive

Why was your vehicle being serviced?

Maintenance

Were you given an accurate wait time?

None Given

Would You Recommend this Dealership?

Year of your vehicle

2001

Make of your vehicle

Ford

Name of Your Service Technician?

Review Ratings Score
Problem Fixed	4		Greeting	0
Honesty	2		Time	0
Questions	1		Promises	4
Treated	0
Overall Score		1.57

Why are so many of you Longmont Ford affiliated people writing reviews on your own stealership? Seems like you guys have embarked on a PR campaign since I last looked into your online ratings. Let me give you a hint: it's quite noticeable.

Everyone I've ever spoken to with a Ford here in Longmont says to steer clear of this dealership. And while they've never not fixed a problem I was forced to bring to them, every time I have to go to them for a recall or something my independent cannot handle I feel like I need to take a bath when I'm done.

And while there is no outright disrespect that you can put a finger on from the service department, there is an underlying tone and flippancy - like you're wasting their valuable time, and you know absolutely nothing about auto repair so you should just be quiet. When you have the temerity ask a question they look at you like you have two heads.

Time estimates are very often incorrect and they are outrageously expensive.

There is ONE BRIGHT SHINNING LIGHT at Longmont Ford - Gene in the parts department - the man is a walking, talking parts encyclopedia and can source the most obscure parts for 30 year old Fords. Always a pleasure to deal with him.

I am a long time Ford customer, but will not purchase another new Ford product as long as I live in Longmont as I will need to take it to these pompous folks for warranty service. They were mediocre before the Boulder Ford dealership closed, now they are insufferable.

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