Detailed Review of Acura of Pleasanton by abbie21

This is a detailed review of Acura of Pleasanton in Pleasanton CA written by abbie21. To read all reviews of Acura of Pleasanton please visit their main page.

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September 25, 2009, 3:25 pm

abbie21

Join Date: Sep 2009

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$150 charge for nothing

This review is not verified by abbie21 * Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced? Repair Were you given an accurate wait time? None Given Would You Recommend this Dealership? No Year of your vehicle 2005 Make of your vehicle Acura- TSX Name of Your Service Technician? not sure

Review Ratings Score
Problem Fixed	1		Greeting	3
Honesty	1		Time	1
Questions	1		Promises	2
Treated	1
Overall Score		1.43

The locks stop working on my car that is a 2005 but only has 38,000 miles on it. It still unlocks but won't lock. I called to get this checked out and of course, i missed my warranty date by 24 days. She said I could open a claim with Acura but that it would cost $150 no matter what just to run a test. I can already tell them what is wrong with my car. But they said they still have to run the test to make sure and I have to pay for it. From there Acura may decide that they might cover some or all of the repair work. Too bad I won't know until it's too late and I'll probably end up owing them hundreds of dollars. This sucks, i really just need an estimate of what this will cost, not the run around.

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