Detailed Review of All American Chrysler Jeep Dodge of San Angelo by Alisa

This is a detailed review of All American Chrysler Jeep Dodge of San Angelo in San Angelo TX written by Alisa. To read all reviews of All American Chrysler Jeep Dodge of San Angelo please visit their main page.

Main Page of All American Chrysler Jeep Dodge of San Angelo

RUN AWAY FROM THIS DEALERSHIP

0 Comments

(Read Detailed Review)

September 11, 2009, 1:33 pm

Alisa

Car Dealer Check Member

Join Date: Sep 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


RUN AWAY FROM THIS DEALERSHIP

Why was your vehicle being serviced?

Repair

Were you given an accurate wait time?

Would You Recommend this Dealership?

Year of your vehicle

2009

Make of your vehicle

TOWN AND COUNTRY

Name of Your Service Technician?

LEAH

Review Ratings Score
Problem Fixed	0		Greeting	2
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.29

I took my 2009 Town and Country into this dealership because the air conditioner was backing up into the floor. The first time I took it in, they kept it for 1 1/2 weeks; they said they cleaned out the drain hose. Two days after I got my van home, the floor was wet again. I took it back to this dealership a second time and they kept my van for another week. The service advisor called to let me know that a new drain was ordered and the van was fixed. When I went to pick the van up, the service tech that I spoke with said they did not replace the drain hose, but straightened out a gasket. Two days after I received my car, the floor was wet again. According to the VIN report that I have received, this dealership sent into Chrysler for a new drain hose that I did not receive. That seems like fraud to me, if you submit that you fixed something that you did not. I have tried to call the service manager, and he will not return my calls. I have since taken the van to Stanley Dodge in Brownwood. My van was fixed in one day, and the service advisor even called me back as she said she would. It is a relief to know that you can still get good customer service with Stanley Dodge. But as for All American, I nor my friends, nor my colleagues, nor any of my family will ever do business with them.

You must be logged in to Thank this post

Post Thanked 0
times

Post Booed 0
times