Detailed Review of Honda Cars of Katy by abimilech

This is a detailed review of Honda Cars of Katy in Katy TX written by abimilech. To read all reviews of Honda Cars of Katy please visit their main page.

Main Page of Honda Cars of Katy

Avoid Honda Cars of Katy!! Buyer Beware

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September 3, 2009, 11:47 pm

abimilech

Car Dealer Check Member

Join Date: Sep 2009

Reviews: 1
Review Comments: 1
Forum Posts: 0


Avoid Honda Cars of Katy!! Buyer Beware

Pressure from salesperson to "Buy Now"

Low

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Name of Your Salesperson?

Steve Stromatt

Review Ratings Score
Pricing	0		Greeting	4
Honesty	1		Time	0
Questions	3		Promises	0
Financing	0		Treated	0
Overall Score		1.00

I will start with positives --- their showroom is emaculate. The guy who showed basic features and adjustments was very helpful and cordial.

The rest is horrible. The salesman, finance mgr, and used car mgr the evening I purchased my vehicle intentionally misrepresented their inventory of EX-L Odysseys to make a sale of a higher priced EX-L. I accidentally discovered their deceit via their internet sales group. When I directly asked the salesman if there were other silver EX-L models on the lot that were lower priced, he danced around it saying, ". . .we could have given you a skinnier deal; but we tried to give you the best deal we could." I drove 120 miles to Katy in my clunker on the promise that we will do "whatever it takes" to get you into that vehicle. And this is even after I told them the silver EX-L was a bit out of my price range. The general manager make excuses that he didn't know the actual inventory vs what was advertised on their website and that an outfit in Dallas, Tx manages their website. I asked for equitable reduction in price and revision of my sales contract. I got a half-hearted apology.

Also watch out for the Oil Change for Life scam. I live 120 miles away in Austin. While reviewing my contract, I found a difference of $399 in purchase price on different documents. Fiance mgr says its Oil changes for life, which we never discussed nor is itemized on the paperwork. Catch is they're not really free, you actually pay for them. But the biggest catch is they're good only in Katy, Tx. Know anyone willing to drive 5 hrs round trip for an oil change he can get locally in 30 minutes? I asked for this to be removed from the contract and he refused. The general manager has ignored all my calls and emails about this. I'm reporting to as many agencies as I can including the BBB, Consumer Credit Commission, and probably the Ag General of Tx. This isn't over yet!

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