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January 18, 2008, 11:32 am
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Car Dealer Check Member
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Join Date: Jan 2008
Reviews: 2
Review Comments: 0
Forum Posts: 0
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Very negative experience
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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
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| Review Ratings Score |
| Pricing | 0 |
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Greeting | 4 |
| Honesty | 0 |
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Time | 0 |
| Questions | 1 |
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Promises | 0 |
| Financing | 0 |
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Treated | 0 |
| Overall Score | 0.63 |
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From the initial greet the salesperson was awkward and unhelpful. I knew exactly which car I wanted and a fair price that was acceptable for the St. Louis market. The salesperson refused to take my offer to the sales manager and suggested I should try Chicago dealers as no one in St. Louis could afford to accept that offer. When presented with my justification for the offer, which included his invoice price and $1000 for their profit, he explained that he as a dealer has additional expenses including advertising and new car preparation which made my offer impossible to accept. His explanation would have been reasonable and acceptable, were it not for the angry and confrontational manner in which it was delivered and his insistence that my offer was not viable. I nearly abandoned Acura altogether after this experience to buy my second choice, a competitor beginning L, but gave Dave Mungenast Acura a call. Mungenast completed the transaction within 15 minutes, at the same price I offered Frank Leta, and Mungenast Acura was very pleasant. My experience with Frank Leta Acura was very negative and I cannot recommend them.
 Post Thanked 0 times  Post Booed 0 times
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Detailed Review of Frank Leta Acura posted by mosl
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