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Detailed Review of Brad Benson Mitsubishi posted by disappointedDetailed Review of Brad Benson Mitsubishi posted by disappointed
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Detailed Review of Brad Benson Mitsubishi by disappointed
This is a detailed review of Brad Benson Mitsubishi in Monmouth Junction NJ written by disappointed. To read all reviews of Brad Benson Mitsubishi please visit their main page.

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August 21, 2009, 4:19 pm
disappointed
Car Dealer Check Member
  
Join Date: Aug 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
disappointed
Default Run the other way!
3.003.003.003.003.00
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Keith

Review Ratings Score
Pricing3    Greeting3
Honesty3    Time3
Questions3    Promises3
Financing3    Treated3
Overall Score 3.00
This has been the worst experience ever! They are all liars...even the general manager David. He has lied and said we signed a form that we never did and then he threatened us and insulted my marriage. Then I looked at Better Business Bureau rating and saw that they had the lowest score possible. Not surprised. We have been mistreated and lied to over and over again. Leon, Tom, and David need to take some classes on customer service and how you treat customers because they have no clue. David, the general manager, just bragged about his position the entire time we spoke to him and constantly gave us a time check as to how long he had been talking to us. This is all while threatening us for his mistake. He lost information that we gave him and was threatening us. The fact that even the general manager is a liar lets you know what time of dealership this is. Leon and Tom claim to be the general manager's boss so clearly there is confusion as to who is in charge at this dealership. We did everything we were supposed to and gave them all the information that they needed. The lost it. If I can give you any advice it would be to stay away from this dealership and run the other way!!!!
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