This is a detailed review of Bob Johnson Chevrolet in Rochester NY written by A. To read all reviews of Bob Johnson Chevrolet please visit their main page.
Truck was in for inspection. Came out ok. 2 days later red light in dash goes on. I checked it, and the power steering fluid was dry. Ok, I refilled it myself. Then the other light goes on. The gas cap was wrenched. Point being. The fluid level was not checked per the inspection. The doors are never oiled by them despite complaints to GM for decades now over a bad design. And, the emissions control should have been caught when they inspected the car. So, at times they are kids at work. And only that. They upsell the service end. Saled dept good. Phil is good who oversees the maintainence dept and stands behind the customer for the most part. But, the techs behind the computers are hired typists in white shirts and know nothing.