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Detailed Review of Koeppel Nissan posted by ccnyc

Detail review for Koeppel Nissan


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Bad to Worse
January 9, 2008, 2:54 pm
ccnyc
Car Dealer Check Member
 
Join Date: Jan 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
ccnyc
1.001.001.001.001.00
Default Bad to Worse

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2004

Make of your vehicle
Nisan Pathfinder

Name of Your Service Technician?
nick

Review Ratings Score
Problem Fixed2    Greeting0
Honesty1    Time0
Questions2    Promises1
Treated1   
Overall Score1.00

:cry: I just went to purchase a tire and replace the spare with the new one.I stopped by the location at Jackson Hgts to make an appointment two days before and got the price. However, the appointment did not matter; the day scheduled I had to wait for 2hrs and 22 minutes just for them to take and leave my car. They called me to let me know it was completed--gave me a $87 dollar price difference than the original amount. When asked -they claimed there was a different person at the parts section who made a mistake also argue that the labor was more due to complications.
No waiting to pick up the car, I thought this was good. Unfortunatly, they had change the wrong tire (one of the good ones instead of the spare) and had to find it which they had already place as garbage. Had to wait another one hour and 41 minutes for them to replace the spare tire with the new one, find my good tire and place it back.
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