Detailed Review of Gateway Chevrolet by fern56@hotmail.com

This is a detailed review of Gateway Chevrolet in Avondale AZ written by fern56@hotmail.com. To read all reviews of Gateway Chevrolet please visit their main page.

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August 14, 2009, 2:28 pm

fern56@hotmail.com

Car Dealer Check Member

Join Date: Aug 2009

Reviews: 1
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Inspect everything!!

This review is not verified by fern56@hotmail.com * Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced? Repair Were you given an accurate wait time? None Given Would You Recommend this Dealership? No Year of your vehicle 2005 Make of your vehicle Chevrolet-Malibu Name of Your Service Technician?

Review Ratings Score
Problem Fixed	0		Greeting	4
Honesty	3		Time	3
Questions	3		Promises	3
Treated	1
Overall Score		2.43

I was at first happpy with Gateway. I purchased my vehicle through this lot and had a couple of my service repairs done hear. But in 2007 I had to make an insurance claim. I was driving on the 101 and an 18 wheeler lost its mudd flap which came under my car and damage quite a bit of the electrical underneath the car. In addition the black plastice flap that covers and protects my radiator from rubbing on speed bumps was knocked loose. It took about 2 days, but my car was fixed. So, I thought. Now I realize I have been driving my car for 2 years, but I feel if the work had been done correctly in the first place I would not now have to pay out of pocket to fix further repairs. Here is what happened:
I picked up my vehicle everything from the front and at a glance underneath looked great. THe car ran fine again and I thought it was great. Well, I just ran over a speed bump, you know the wider ones in residential areas, well my front end scraped a little and I was not going fast. I had just backed out of a spot and was starting to move forward. When it scrapped I stopped to check the front and make sure all was still fine. Well the black plastice flap was on the ground again. I tried to push it up into place and found an ordianary hardware screw had been holding the flap in place this whole time. The screw came loose. I tried to tighten it back where it was in hopes it would hold until I could get home 9 miles away, to tools to really tighten it. It did not and now I have radiator fluid coming out of my radiator on to the ground and the screw s lost. I am in the process of working with my insurance company to get this fixed as it should have been done right in the first place. I hope that this can be fixed correctly now!
Lesson here make sure you closely inspect any work done on your car even if it is under an insurance claim!

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