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Detailed Review of Capitol Buick Pontiac GMC by bugmenot

This is a detailed review of Capitol Buick Pontiac GMC in Baton Rouge LA written by bugmenot. To read all reviews of Capitol Buick Pontiac GMC please visit their main page.

Main Page of Capitol Buick Pontiac GMC
December 18, 2007, 12:41 pm
bugmenot
Car Dealer Check Member
 
Join Date: Dec 2007
Reviews: 4
Review Comments: 1
Forum Posts: 0
bugmenot

Default Pleasant experience; excellent price
4.634.634.634.634.63

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Ryan Landry

Review Ratings Score
Pricing5    Greeting4
Honesty5    Time3
Questions5    Promises5
Financing5    Treated5
Overall Score 4.63

I negotiated an excellent price with Ryan over email. He was very up-front about all the fees and provided a break-down with the total out-the-door price. Right before I left my house to make the purchase, he scared me by telling me someone else was looking at the car and he would call me back if it fell through. I was worried that this was a tactic to raise the price, but he did call me back and tell me to come get it.

When I got there, Ryan was very friendly and I checked out the car and started on the paperwork. I had gotten my own financing already (at 7%), but he offered to try to get me a better quote. I figured it would not hurt, and told him to go ahead. He came back with 6.25%. Apparently, my credit rating is excellent, especially for a 25-year-old. :-) Everything went smoothly (though slowly; I hate paperwork). My only complaint was that the service dept was apparently short-handed and I had to wait around for 30 minutes for them to program the second remote and gas it up. With a little foresight, it seems like they could have done that in the 90 minutes it took for me to drive over.

Overall, though it was a pleasant experience and I will recommend them to others.
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