Detailed Review of Toyota of Hackensack by andydr79

This is a detailed review of Toyota of Hackensack in Hackensack NJ written by andydr79. To read all reviews of Toyota of Hackensack please visit their main page.

Main Page of Toyota of Hackensack

Lies-Lies-Lies- The best way I can describe it.

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July 31, 2009, 7:57 am

andydr79

Car Dealer Check Member

Join Date: Jul 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Lies-Lies-Lies- The best way I can describe it.

Were you given an accurate wait time?

None Given

Would You Recommend this Dealership?

Year of your vehicle

2006

Make of your vehicle

BMW

Name of Your Service Technician?

Jose Cepeda

Review Ratings Score
Problem Fixed	0		Greeting	3
Honesty	0		Time	2
Questions	3		Promises	0
Treated	3
Overall Score		1.57

Looked at a used 2006 BMW 530 XI with navigation. When I test drove the car I noriced the navigation dvd was missing and the headlights had condensation in both of them. I was told that before I pick up the vehicle, that this was going to be taken care of. I advised the sales man, Jose Cepeda, that a friend of mine bouth a BMW and where he bought the car they never gave him the dvd for the navigation system. He promissed me that he was going to make sure I get these prblems fixed. When I went to pick up the car on Saturday July 25, 2009, the automatic wiper's sensor cover was missing and I asked Jose what happened? his response was when another bmw comes in I'll take it from that car and give it to you. So I said, "and make another unhappy costumer." His response should had been I will order the cover from the bmw dealer, not take it from another one. I have been several times back to Toyota of Hackensack and I still keep getting the run around.

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