Detailed Review of Crest Infiniti by tofgolf

This is a detailed review of Crest Infiniti in Plano TX written by tofgolf. To read all reviews of Crest Infiniti please visit their main page.

Main Page of Crest Infiniti

Questionable Tactics in Sales Process

0 Comments

(Read Detailed Review)

July 30, 2009, 10:43 pm

tofgolf

Car Dealer Check Member

Join Date: Jul 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Questionable Tactics in Sales Process

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Walk-In

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

Tim Parker (sales / Duncan (Sales Mgr)

Review Ratings Score
Pricing	1		Greeting	3
Honesty	0		Time	2
Questions	4		Promises	0
Financing	3		Treated	1
Overall Score		1.75

Visited dealership last Saturday. Met with Tim first and told him what I was looking for. Nothing in stock, but something coming in within a week. Told him I needed to work on my wife a little more before I signed anything. We agreed on which vehicle we would work on ($45,500 list price). Sheet comes back with a $48,600 version with price way too high. Decide I will leave then. Of course, he would like to talk with his Sales Manager first. Duncan comes over to office, introduces himself, and asks where we need to be. Terms are made clear - under $600 a month for 60 months. He comes back 10 minutes later and says "No problem, we can do it for $598 a month." I ask about terms , and of course he is giving me 72 months. Leaves, comes back 10 minutes later and says "we can get it to $629 a month for 60 months". I figure it's legit, tell him I will talk to my wife again, and I will call Tim on Monday. Call Tim on Monday, and am told they have sold the car already. They have another one coming in in a different color, would I be interested. Initially, no I am not, but think about it and call Tim back and ask for a breakdown of the financial deal. Get a response of $639.84 a month for 63 months. Doesn't seem like alot until you do the math and realize that there is an addition $2500+ in total payments. When I ask the increase, I am told that this vehicle is $500 more and they have to have it delivered. The destination charge of over $800 is still kept in the price. Breakdown also showed trade value well below researched values. Have requested a call from the General Manager, but have not received on yet (24 hours later). Would strongly suggest going elsewhere, as I have never had this type of issue with any Ford dealers (6 different dealers in 6 different cities).

You must be logged in to Thank this post

Post Thanked 0
times

Post Booed 0
times