Detailed Review of Fairfax Hyundai by tikkunolam

I drove 75 miles to Fairfax Hyundai because they were promising to honor a price I found online. (not on their site). I was assured by two separate people at the dealership that they would indeed honor the email price, all I need do is bring the email. And to my shock and amazement, they absolutely did! No questions asked. We saved close to $1,900 dollars by driving a difference of 50 minutes further down the road. I had already been to 4 dealers in the tri-state area and was bombarded by ‘car salesman natter’; all purporting that they were honest and they’d do me right! Our local dealer went as far as telling me that Fairfax Hyundai was lying to me and I’d be back. Aren’t they going to be disappointed!?

I found everyone we worked with showed straight forwardness, professionalism, humor and a genuine friendliness. I was SHOCKED! I kept waiting for the other shoe to drop but it never did. From Victor, our car salesman, to Laura, the financial person, we were treated as human beings, not victims. They made the entire process ‘fun’! Who can say that about going to a car dealer?! I never thought I’d ever be saying it!