Detailed Review of Longmont Ford by amatthew

This is a detailed review of Longmont Ford in Longmont, CO written by amatthew. To read all reviews of Longmont Ford please visit their main page.

Main Page of Longmont Ford

Was scammed at Longmont Ford

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July 18, 2009, 12:03 am

amatthew

Car Dealer Check Member

Join Date: Jul 2009

Reviews: 1
Review Comments: 0
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Was scammed at Longmont Ford

Pressure from salesperson to "Buy Now"

Normal

How did you first contact the dealership?

Phone

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Name of Your Salesperson?

BJ - Chas financing

Review Ratings Score
Pricing	0		Greeting	3
Honesty	0		Time	2
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.63

After about a month of looking, I found a car at Longmont Ford that was only about $5,000 and I was told over the phone that I’d been pre-approved for a loan that would make my payments $129 a month for 60 months. After test driving and wanting to buy the car, I was brought into the office of “Chaz” – the person who would handle my financing paperwork. He said my actual payment might go over that “a bit.” I told him that I was told $129 at 60 months and that I can only afford that – and that he saw what I was making (very little - $950 per month gross at my two jobs plus I do odd jobs for people). He told me it’s actually 66 months and it was over the $129 per month.

He quickly pulled out a list of many different service warranty packages I could buy. He told me not to look at the “numbers” yet --- they were as high as $188 per month. I became concerned because I was feeling sucked in and deceived. I said “No – I don’t want it – Just the $129 I was promised.” Chaz said “Are you surrrre? I just want to make sure you are protected. It would only cost you $138 per month - only an additional $9 a month- to get the basic protection here.” Chad showed me a list of all the things that this basic warranty covered. The car didn’t have any other warranty.

I asked him – “So, if I broke down in say, Salida, would I just be able to bring it in and get it fixed?... As long it was one of these on this list of things.” “Yes!” said Chaz “It’s only $9 more per month and you are covered for 36 months or 36,000 miles.” I felt, at that point to add a cost of roughly $600 over the life of the loan (66 months) to be protected in this way, would be worth it. I agreed. Then Chaz began to make conversation with me – now I realize it was the way a doctor makes chit chat to distract you from the pinch of a needle. He just kept slamming down page after page of documents for me to sign or initial. He said, “Ok – just initial here, here, here, here, here and sign here…And where are you from again?” Then he tightly folded up all the documents, three ways and stuffed them in a letter envelope.

I think you know what happens next. When I got home with my $5,000 car, I saw that over the life of the loan I would end up paying a little over $9,000… nearly double the loan. Not because of the dealer fee ($399) - I anticipated that – there were signs up all over the dealership announcing that one. Not because of the taxes – got that – and the loan was made at 7.5% --- so I anticipated that interest but then I saw it - $1,799 for a service protection plan. Wait – what – what about my $9 more a month? Even at 66 months that is only about $600 – this is $1,700 – not $600. And not only that – there is a $100 deductible every time you bring your car in – not just “bring it on in” if it’s on this list of things. Bam.

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