This is a detailed review of Findlay Toyota in Henderson NV written by honestbuyer. To read all reviews of Findlay Toyota please visit their main page.
** This review is not verified by honestbuyer ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
DWAYNE LARA
Review Ratings Score
Pricing
0
Greeting
0
Honesty
0
Time
0
Questions
0
Promises
0
Financing
0
Treated
0
Overall Score
0.00
MY HUSBAND AND I RECENTLY WENT PURCHASED A USED VEHICLE FROM FINDLAY, THREE DAYS LATER THE AIR CONDITIONING STOPPED PUSHING OUT FREON, WHEN WE EXPLAINED THE SITUATION TO THE SALESPERSON, HE TOLD US HE COULDN'T DO ANYTHING ABOUT IT YET THE PRICE WE PAID INCLUDED WORKING AIR CONDITIONING. I DON'T UNDERSTAND HOW ANY "REPUTABLE" DEALERSHIP COULD HAVE THE NERVE TO SELL A VEHICLE TO SOMEONE KNOWING THERE MIGHT BE PROBLEMS WITH THE AIR CONDITIONING, AND NOT DISCLOSE THE INFORMATION. ALSO IT WAS PATHETIC THAT THE RAPPORT THAT THIS SALESPERSON TRIED TO BUILD WITH US WAS BASED ON HIM BEING FROM THE SAME AREA AS US AND THAT HE'D LOOK OUT FOR US. PLEASE PLEASE PLEASE DO NOT PURCHASE FROM THESE PEOPLE. THE DESK MANAGERS AREN'T OF ANY HELP EITHER, THEY DON'T DEAL WELL WITH DIFFICULT SITUATIONS AND TALK TO YOU LIKE THE CUSTOMER IS AN INCONVENIENCE! JOHN BARR EVEN HAS AN ATTITUDE.