Detailed Review of Big Red Sports/Imports Kia by kia owner
|
This is a detailed review of Big Red Sports/Imports Kia in Norman OK written by kia owner. To read all reviews of Big Red Sports/Imports Kia please visit their main page.
Main Page of Big Red Sports/Imports Kia
|
|
worst possible service |
0 Comments
|
|
July 15, 2009, 8:14 am
|
|
|
Car Dealer Check Member
|
|
Join Date: Jul 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
|
|
worst possible service
|
|
|
|
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2002
Make of your vehicle
kia
Name of Your Service Technician?
dont know
|
|
|
Review Ratings Score
|
| Problem Fixed | 0 |
| |
Greeting | 0 |
| Honesty | 0 |
| |
Time | 0 |
| Questions | 0 |
| |
Promises | 0 |
| Treated | 0 |
| |
|
Overall Score
|
0.00
|
|
|
Big Red service used to be very professional and they used to have some very good people working the counters. It's gotten much, much worse now with the bad economy and the reduction in Big Red inventory. It looks like they laid off many of the workers and you have to wait for days before they even get around to looking at the car. Everyone is extremely rude. I just took it in for what I think is a problem related to a repair they did a month ago. Today is Monday, and they said they wont get to even diagnose the problem until Friday. They don't do loaner cars anymore. And when I brought it in a month ago, I kept calling several times a day for three days before they finally got around to looking at it. They never answer the phone or they put you on hold for a long time and then simply disconnect you. And if you show up in person, they tell you you'll have to wait a week because you don't have an appointment. I feel bad for them because they're obviously suffering from the bad economy and the scandal last year, but the unprofessionalism and general sleaziness of everyone there is a good reason to stay away from Big Red. And I would highly recommend you find an independent mechanic in Norman if you're car is out of warranty. Big Red service used to be very good and professional, now they are about the worst I have ever dealt with.
 Post Thanked 0 times  Post Booed 0 times
|
|
Copyright Car Dealer Check © 2005 - 2009. All Rights Reserved
|
Detailed Review of Big Red Sports/Imports Kia posted by kia owner
