Detailed Review of Mercedes of Austin posted by rosib
Detailed Review of Mercedes of Austin posted by rosib
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October 20, 2007, 3:50 pm
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DO NOT GO IN THERE
 I'd like to communicate my case involving Mercedes Benz of Austin falsifying information and CREATING a new identity for me in order to sell / force a car onto me at a 14.9 percent interest rate. It was a Sunday night, and I was confident that I would have no problem getting a good rate through any bank at that time because I had a 635 score, which wasn't awful. But they basically told me that it would be "best if I drove the car home that night to get it off the lot and come back tomorrow" for the final paperwork. I stupidly did so and when I came back the next day and told them I wanted my old car back, they said it was too late because they'd acquired a loan for me from Capital One with that interest rate and the deal was done. For 2 years I've kicked myself over and over again, asking myself how I let that happen to me. Until recently when I called into CapitalOne to Update some information. When I dialed in my social, the computer didn't know who I was. After speaking with a customer service rep, we realised that they had a name that wasn't mine (it was my married name from 10 years ago) and all sorts of incorrect information. Mercedes Benz of Austin used the WRONG social security number (it was off by 2 numbers) and essentially asked for credit for someone and a social security number that did NOT exist.    
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