Detailed Review of Volkswagen South Towne by truth_hurts

This is a detailed review of Volkswagen South Towne in South Jordan UT written by truth_hurts. To read all reviews of Volkswagen South Towne please visit their main page.

Main Page of Volkswagen South Towne

Worste Dealership in Utah

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July 10, 2009, 12:04 am

truth_hurts

Car Dealer Check Member

Join Date: Jul 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Worste Dealership in Utah

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Phone

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Name of Your Salesperson?

Neal Kammerman

Review Ratings Score
Pricing	3		Greeting	3
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.75

Do not buy a car from volkswagon southtowne. They are liars! dishonest! won't help you after you buy the car! Give you high interest rates! My husband and I traded in our sedan with volkswagon southtowne and bought an suv with them. It was the biggest mistake of our lives. They did not meet their advertisement on the suv. The car was an all wheel drive but they advertised it a 4 wheel drive. When we asked about it, they said its the same thing. They kept us there the first night for 6 hours. We came to an agreement on the loan amount but they kept leaving and coming back with an even higher loan amount. Our fog lamp was broken and the cd player was broken with a cd stuck inside of it in which my husband managed to get out. On the "We Owe" they said they will replace the radio of up to $225 dollars. James Reid in the finance department gave us verbal consent that the fog lamp will be replaced. When we went in to replace it he claimed he never told us that. They are manipulative, dishonest and will do anything it takes to sqeeze any kind of money out of you. They called us a week later saying that they need proof of residency. I told them that I was in the ER in salt lake and my husband was at work in salt lake and we lived in orem so I couldn't get it even if I wanted to. James reid didn't even care and said that he would send someone down to pick it up because they need it now. How am i supposed to give proof of residency to them when i am at an ER in salt lake and I live in orem? Like im supposed to drop everything for them so they can just find something else to bother me about? Two weeks later, they called to tell me that my payoff amount was incorrect. The payoff amount in which they came up with. I owed $325 dollars. They ended up not fixing our cd player or our fog lamp and credited the money they would've spent on those things towards the difference of the pay off amount. They also paid my bank the trade in balance three weeks later so I had a past due fee because apparantley I still owed the car that I traded in. They are the most worste dealership in Utah. They lie and will not stop calling you for countless things that you owe. Do not buy a car from them.

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