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Detailed Review of Liberty Toyota posted by amcintyreDetailed Review of Liberty Toyota posted by amcintyre
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Detailed Review of Liberty Toyota by amcintyre
This is a detailed review of Liberty Toyota in Colorado Springs CO written by amcintyre. To read all reviews of Liberty Toyota please visit their main page.

Main Page of Liberty Toyota
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July 4, 2009, 1:47 pm
amcintyre
Car Dealer Check Member
  
Join Date: Jul 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
amcintyre
Default Stay Away from Liberty Toyota
1.381.381.381.381.38
Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?

Review Ratings Score
Pricing2    Greeting3
Honesty0    Time3
Questions0    Promises0
Financing3    Treated0
Overall Score 1.38
It is always funny how when you are looking to buy something these sales teams are just so wonderful and eager to get your buisness. However, in the case of Liberty Toyota, the sales person lied about the towing capabilites of a Rav4 just to get the deal. We put down a large deposit and found out the next day after looking at the spec of the SUV it can't tow the smallest of campers despite the sales guys saying it will tow just about any camper.

We canceled the very next day and now they are refusing to return the deposit (multiple thousands) and went from kind and freindly to stiff and apathetic- especially the General Manager Todd Kleinman. It really is a horrible situation and one that we cannot beleive we are in. Personally I can understand maybe a couple hundred dollars of wasted administrative, but they are keeping the several thousand dollar deposit which is in my mind close to theft as one can get. They just don't care and cannot justify why they are keeping the deposit.

I WOULD NEVER GIVE THEM MY BUSINESS AGAIN, WILL NEVER BUY A TOYOTA and WOULD NEVER RECOMMEND THEM TO ANYONE. At 40+ years old this is one of the worst buisness engagements I have ever witnessed in my life- they are just plain, lying aggressive sales people. If you want a Toyota I would encourage your to purchase elsewhere
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