Detailed Review of Ford of Londonderry by HarryO
|
This is a detailed review of Ford of Londonderry in Londonderry NH written by HarryO. To read all reviews of Ford of Londonderry please visit their main page.
Main Page of Ford of Londonderry
|
|
Stay as far away as possible. |
0 Comments
|
|
July 3, 2009, 12:17 pm
|
|
|
Car Dealer Check Member
|
|
Join Date: Jul 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
|
|
Stay as far away as possible.
|
|
|
|
Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
None Given
Would You Recommend this Dealership?
No
Year of your vehicle
2005
Make of your vehicle
ford
Name of Your Service Technician?
??
|
|
|
Review Ratings Score
|
| Problem Fixed | 3 |
| |
Greeting | 3 |
| Honesty | 0 |
| |
Time | 1 |
| Questions | 3 |
| |
Promises | 3 |
| Treated | 3 |
| |
|
Overall Score
|
2.29
|
|
|
Took the vehicle in for a simple maintenance procedure. After not asked for free multipoint check tech comes back with about 8 line items. I normally maintain my own vehicles so I declined the extra $2000 for the 8 line items which will cost me about $300 and 3 hours of my time. Tech goes off and does maintenance I really wanted. When I get the bill it's 3 times what I was quoted. Seems the tech decided to do a couple of other things I had previously said no to. I refused to pay, they took it off the bill. Later I checked what I had done and the work was sloppy. They also took their time with finalizing the bill so that they could justify the techs 'book' time to perform. They charged for 2 hours labor and I was only there for 1 1/2 and the first half was the 'free' check.Note: I had gone over my vehicle the night before and checked the basics like fluid levels, tire pressure, brake wear etc. The tires were pressurized perfect but funny thing is when I got it home 'after' the service one of the tires was low enough to cause front end issues. I took the tire to a tire shop and they said it was perfect, except the valve stem was loose and it was of course low on air. Funny how those things happen huh?If you must have your vehicle repaired at a dealer, learn something about autos because in this economy ,especially with the life or death auto situation there is no honor anymore.
 Post Thanked 0 times  Post Booed 0 times
|
|
Copyright Car Dealer Check © 2005 - 2009. All Rights Reserved
|
Detailed Review of Ford of Londonderry posted by HarryO
