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Detailed Review of Gorman Mccracken Volkswagen posted by msapDetailed Review of Gorman Mccracken Volkswagen posted by msap
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Detailed Review of Gorman Mccracken Volkswagen by msap
This is a detailed review of Gorman Mccracken Volkswagen in Longview TX written by msap. To read all reviews of Gorman Mccracken Volkswagen please visit their main page.

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July 2, 2009, 3:22 pm
msap
Car Dealer Check Member
  
Join Date: Jul 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
msap
Default Gorman Mccracken Volkswagen is Cracked up
0.290.290.290.290.29
Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2007

Make of your vehicle
Volkswagen

Name of Your Service Technician?
Eric Bogus

Review Ratings Score
Problem Fixed0    Greeting1
Honesty0    Time0
Questions1    Promises0
Treated0   
Overall Score 0.29
I had a scheduled appointment At 8:30 AM and made it on time (I live 2 hours away). Once reached there, the employee working there was not courteous and was talking to me as if I was a complete idiot and told me that I would have to wait until the afternoon before even getting serviced and no car or shuttle was available. What is the point of having a scheduled visit then? Then he tries to tell me that I should know better and was told this on the phone. Of which was false and how is he going to tell me that I should Know better. On top of this, he even cursed in front of me. So I ask for my keys and he then says there is a shuttle even though he said earlier the driver is not working today. I eventually got out of there before getting upset and will take my business to Moffitt Vw where they know how to treat a customer. This is a truly unprofessional and rude dealership and advise know one to go there unless they want to deal with this bs.
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