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Detailed Review of Volkswagen South Towne by JReviews

This is a detailed review of Volkswagen South Towne in South Jordan UT written by JReviews. To read all reviews of Volkswagen South Towne please visit their main page.

Main Page of Volkswagen South Towne
June 27, 2009, 11:47 pm
JReviews
Car Dealer Check Member
 
Join Date: Jun 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
JReviews

Default WORST EXPERIENCE EVER!
0.130.130.130.130.13

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Bruno

Review Ratings Score
Pricing0    Greeting1
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.13

Please do not buy or lease a car from them! They lied to me and tried to force me into a car deal. They had taken the key to my trade-in to "appraise" it but then would not return my keys to me. They had kept it over night!! I didn't sign any lease or financing paperwork so they said at that point I had to buy something from them. They didn't car what car but I had to pick something from them. I had to call the police for advice on how to get my vehicle back and they said to go down there and tell them to give it back or the police would come and get it then. They said I owed compensation for their time so they would release it to me if I paid them $350. I left a check to get my keys back and then stopped payment on the check. I thought the nightmare was over until a letter came in the mail saying they were going to send me to collections. I was threatened by the general manager they would be out to get me and ruin my credit. I had to get an attorney involved that advised that they couldn't harm my credit over an illegitimate charge. It was an idle threat. I wound up going all the way to Vegas to get my VW and would NEVER ever refer someone to them. I have bought several vehicles over the years and would never expect to go through such a horrible experience. They were completely awful and out to rip people off. Their business ethics are inhuman. I would happily refer Larry H. Miller Subaru though. (We bought for my Father there.) They were amazing and were a breath of fresh air in comparison to the hell South Towne put me through.
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June 28, 2009, 9:18 pm
parrothead
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Join Date: Jun 2009
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JReviews
Default Comment on WORST EXPERIENCE EVER!

I work for VW Southtowne and we don't have a salesman named Bruno.
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July 4, 2009, 1:21 am
JReviews
Car Dealer Check Member
 
Join Date: Jun 2009
Reviews: 2
Review Comments: 1
Forum Posts: 0
JReviews
Default Comment on WORST EXPERIENCE EVER!

That was his last name that he went by... and why doesn't it surprise me that he no longer works there?! Either high turn over rate and your place of business or he had a conscious. I would lose sleep at night too if I made a living screwing people over.
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