Detailed Review of Suzuki Cars of Mckinney by JP1

This is a detailed review of Suzuki Cars of Mckinney in Mckinney TX written by JP1. To read all reviews of Suzuki Cars of Mckinney please visit their main page.

Main Page of Suzuki Cars of Mckinney

Shocked....

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June 22, 2009, 10:53 pm

JP1

Car Dealer Check Member

Join Date: Jun 2009

Reviews: 1
Review Comments: 0
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Shocked....

Pressure from salesperson to "Buy Now"

Normal

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

Review Ratings Score
Pricing	1		Greeting	1
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.25

I have read many, many reviews on this place and am shocked that anyone is still going to this dealership. Here was my experience:

10:00 am: Called dealership and spoke with internet salesperson. Inquired about truck and he confirmed it was still there and they were ready to make a deal. I told him I was going to be there around 6:00 to drive/buy.

10:30 am: Sent email confirming my interest in the truck and to let them know I was serious about the vehicle in hopes they would not sell it.

5:00 pm: Drove an hour to the dealership in traffic after I rescheduled a copule of personal errands.

5:15: Got to Suzuki of Mckinney and was told immediately that the one I wanted was taken to auction today. The salesman made up some excuse about how the internet guys don't communicate with the others since they weren't on the same floor. The salesman proceeded to walk me around the parking lot in the 98 degree heat trying to 'find' the truck. This was a rouse in order to get me to look at some other cars they had specials on.

5:40: I left the dealership extremely angry and confused at the lack of communication. I then went to the Ford dealership accross the street. The salesperson there greeted me quickly. I started to tell him how I drove over an hour to get there when he interrupted me with "let me guess. you drove to Suzuki of Mckinney and when you got there to look at the car, they told you that it was taken to the auction or sold". That is either random, random coincidence that he said that statement or that this is a common theme for them at Suzuki.

In short, please don't listen to anyone that gives a positive review for these people. Until they revamp their entire system, hire all new salespeople and get their internet inventory updated; I say stay away. Normally those types of changes need to be made at the top. Whether that happens or not remains to be seen.

Safe travels...

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