Detailed Review of Suntrup West County Bmw by hateSuntrup

This is a detailed review of Suntrup West County Bmw in Ballwin MO written by hateSuntrup. To read all reviews of Suntrup West County Bmw please visit their main page.

Main Page of Suntrup West County Bmw

Do not go here!!

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June 16, 2009, 11:41 pm

hateSuntrup

Car Dealer Check Member

Join Date: Jun 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Do not go here!!

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Walk-In

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Name of Your Salesperson?

Tim Everhart

Review Ratings Score
Pricing	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.00

http://www.dealerrater.com/dealer/
If you want to get screwed over at every possible opportunity I would highly recommend Suntrup West County BMW. This dealership embodies your worst car dealer nightmare. The quality of service you get from these so called customer service professionals earning these huge salaries is a joke. I get better service ordering a hamburger than you will ordering a $40,000 car.
If you want to get lied to call Suntrup.
If you want to be treated like an idiot call Suntrup (and believe me you will feel like one if you buy from here).
If you want rude staff call Suntrup.
If you want someone who will verbally beat you down and not let you talk if you have even the slightest issue call Suntrup.
They will lie to you about the features on a car. The will tell you the car has features - and you will pay for these features - only to find out when you get home that you have been screwed.
They will pull every trick in the book to get you to "Sign Today". They will lie to you about financing, and payments.
They will tell you - "I'm giving you $20,000 for your trade in - BUT I JUST NEED TO PUT $14,000 ON THE PAPERWORK because "insert reason here".
AND if you lease - they will screw you over with outrageous charges when you take the car back at the end of the lease.
AND get this - all this is done with management backing - it's like the sales staff are trained to be that way. By screwing you over they must get extra brownie points from their bosses. I can imagine the meetings - "So, how did you do today - well I managed to screw 2 customers with lies and false promises - oh good boy - here have a doggie treat.
How these a** h***s have the conscience to sleep at night I will never know.
Don't expect any of your calls to be returned - unless they think you are going to sign on the dotted line in the next 30 minutes.
Don't expect any of your concerns will ever be listened to - THEY WON'T.
Oh, and did I tell you that after I bought my car the finance manager called me the next day to demand another $2000. Not only is this highly immoral (typical for Suntrup) I expect it is illegal. And no, I didn't pay it!!
I used to love BMW but now I can't look at one without becoming SICK.
Oh, and you won't get any help from BMW head office either who basically passively condone the c**p that goes on and tell you (very politely in not so many words) to go and screw yourself.
YOU HAVE BEEN WARNED - IF YOU GO THERE NOW AFTER READING THIS THEN I'M SORRY BUT YOU DESERVE EVERYTHING YOU GET!!!

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