Detailed Review of Right Toyota by alhiland
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This is a detailed review of Right Toyota in Scottsdale AZ written by alhiland. To read all reviews of Right Toyota please visit their main page.
Main Page of Right Toyota
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June 10, 2009, 10:27 am
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Car Dealer Check Member
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Join Date: Jun 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
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NIGHTMARE
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Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2007
Make of your vehicle
tacoma
Name of Your Service Technician?
Bob Weaver, Bob Mathier
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Review Ratings Score
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| Problem Fixed | 0 |
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Greeting | 0 |
| Honesty | 0 |
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Time | 0 |
| Questions | 0 |
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Promises | 0 |
| Treated | 0 |
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Overall Score
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0.00
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Worst experience of my life! My fiance and I werre lied to countless amount of times by every manager of the service department. I brought my issue to managment so they tried to push me out of my car and into a car I hated so I brought my issue to costumer service manger, Jane. Jane Tenalgia proceeded to make more promises and build hopes that my vehicle would be fixed and she would have an actual toyota tech come to check it out. Never got any messages for this tech to come look at my truck. We went back into Right Toyota to speak with Jane and explain once again our frustration and she decided it would be appropriate to stand up and scream and yell at us, calling us babies and telling us she was sick of our "bull shit". I will never step foot near a toyota dealership and I hope no one else will ever have to experience what we have been going through for almost a year now!
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June 16, 2009, 12:45 pm
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Car Dealer Check Member
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Join Date: Jun 2009
Reviews: 1
Review Comments: 9
Forum Posts: 0
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Comment on NIGHTMARE
WOW, What a story you made up here. You fail to mention that your car was almost totaled when it was hit by a Semi-truck. Jane is only 5foot tall and weight only 100 pounds and she was being yelled at by a man of over twice her size. I am in no way related to anyone who works at the dealership I just happened to be there for an event the day you were in her office screaming and she was asking you to leave. I inquired with the dealership to see how they handled your concern and they told me you place a concern on this board and I was compelled to respond and let you know you are the problem not the associates at Right Toyota. Sincerely, Sam
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June 16, 2009, 7:28 pm
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Car Dealer Check Member
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Join Date: Jun 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
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Comment on NIGHTMARE
The car being in an accident has NOTHING to do with costumer service. The man twice her size yelling at her happened AFTER she exploded. I simply showed an e-mail between her and I when she began screaming calling us "babies" and "sick of our bull shit". What you think of us is no excuse for this kind of costumer service. Thanks for your concern!
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June 18, 2009, 3:50 pm
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Car Dealer Check Member
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Join Date: Jun 2009
Reviews: 1
Review Comments: 9
Forum Posts: 0
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Comment on NIGHTMARE
What is costomer service?????????????????? "O" miss educated do you mean Customer Service? Maybe you miss communicate like you miss spell.
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June 18, 2009, 3:51 pm
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Car Dealer Check Member
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Join Date: Jun 2009
Reviews: 1
Review Comments: 9
Forum Posts: 0
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Comment on NIGHTMARE
What is costumer service?????????????????? "O" miss educated do you mean Customer Service? Maybe you miss communicate like you miss spell.
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June 18, 2009, 3:51 pm
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Car Dealer Check Member
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Join Date: Jun 2009
Reviews: 1
Review Comments: 9
Forum Posts: 0
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Comment on NIGHTMARE
What is costumer service?????????????????? "O" miss educated do you mean Customer Service? Maybe you miss communicate like you miss spell.
Post Thanked times
Post Booed times
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