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Detailed Review of Bill Cook Volkswagen posted by zzptabDetailed Review of Bill Cook Volkswagen posted by zzptab
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Detailed Review of Bill Cook Volkswagen by zzptab
This is a detailed review of Bill Cook Volkswagen in Farmington Hills MI written by zzptab. To read all reviews of Bill Cook Volkswagen please visit their main page.

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June 2, 2009, 7:19 pm
zzptab
Car Dealer Check Member
  
Join Date: Jun 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
zzptab
Default Horrible sales experience
0.250.250.250.250.25
Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?

Review Ratings Score
Pricing1    Greeting1
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.25
[FONT='Lucida Grande']I wanted to share my experience when I went to consider purchasing a new or a pre-owned Audi. I think the manager was rude. I went in to the dealership and asked about a 2009 new Audi. The first person said they had no brochures, but has a 2009 Audi. Took me to the second person, who supposedly dealt with pre-owned Audis. He said he has no Audi A6 (that was the one I was looking for). Then takes me to the manager who asks me "how much money am I willing to spend". I was totally ticked off by that question. I asked "what do you mean?" and he said " ok, we are done". I dont know what he meant by that. But I just walked out. In retrospect, I think, he looked at me and saw me dressed casually ( which I was as the dealership is two blocks from my house). And they judged me and decided to ignore me. I could not believe it. In these bad economic times, when dealerships are closing everywhere, I would think, they would want to hold on to every customer that comes, but it seems like for this dealership, it is not the case. Guess what, they just lost a customer, my next car will be an Audi in one month. I WILL NOT GO TO THIS DEALERSHIP AGAIN AND I RECOMMEND NO ONE ELSE SHOULD. THERE ARE OTHER AUDI DEALERSHIPS ELSEWHERE. [/FONT]
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