Detailed Review of Ken Garff Nissan by aris_unlimited

This is a detailed review of Ken Garff Nissan in Salt Lake City UT written by aris_unlimited. To read all reviews of Ken Garff Nissan please visit their main page.

Main Page of Ken Garff Nissan

Horrible service dept

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May 18, 2009, 7:03 pm

aris_unlimited

Car Dealer Check Member

Join Date: May 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Horrible service dept

Why was your vehicle being serviced?

Repair

Were you given an accurate wait time?

Would You Recommend this Dealership?

Year of your vehicle

2004

Make of your vehicle

Nissan

Name of Your Service Technician?

350z

Review Ratings Score
Problem Fixed	0		Greeting	2
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.29

I originally went to the dealership to have my transmission fixed 1 year ago. I had to take it to the dealership 7 times before they fixed it! At the time they also installed an aftermarket clutch/flywheel for me after confirming it would not damage my warranty. 8k miles later I started having the same problems with the transmission. I took it in again. They refused to fix it.....just like the previous 6 times on the last transmission. I started asking around to see if there was any other way to get my transmission fixed under warranty. The service manager heard me talking to someone else, came over started yelling and swearing at me. I left to avoid further incident. Ken Garff dealership has done nothing to make this right and refuses to help me in any other way. I will never buy from them again, and I will never purchase another Nissan again.

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