Detailed Review of West Ashley Toyota by sherij
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This is a detailed review of West Ashley Toyota in Charleston SC written by sherij. To read all reviews of West Ashley Toyota please visit their main page.
Main Page of West Ashley Toyota
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A great place to buy a car! |
1 Comments
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May 16, 2009, 10:42 pm
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Car Dealer Check Member
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Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
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A great place to buy a car!
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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Will
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 4 |
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Treated | 5 |
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Overall Score
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4.88
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I was shopping for a car for several weeks and getting quite frustrated by the salespeople I met and the prices that I was receiving. I wanted a Honda or Toyota, and it did not take me long to want to get out of the first Toyota dealership I went to here in Charleston. I did not like the salesperson or the managers who put pressure on me, and certainly did not like their prices. I felt they were condescending to me as I was a woman.
Then a coworker of mine suggested that I go to West Ashley Toyota where they bought their car. They said the received a good deal on a car and and they have had excellent service experiences since then. I went there and the salesperson named Will was very nice to deal with, put me at ease and did not put any pressure on me. He was very professional, showed me the models I was interested in, and took me on test drives in several of them. Then when I found the one I liked best he went to management and gave me a price on that car that was quite a bit lower that the other local Toyota dealership I went to.
They got me an interest rate lower than I expected for the financing and I drove home with my new Prius which I just love! When I was originally checking them out on line I saw several of the other articles at this site and realized they were not customers but seemed to be just a cleaning crew who had sour grapes for being fired, and the next post looked like a friend of theirs that they set up to write that article. So I wanted to write about my excellent experience there. I can highly recommend them. 
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May 22, 2009, 9:43 am
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Join Date: Jan 2009
Reviews: 0
Review Comments: 10
Forum Posts: 0
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Comment on A great place to buy a car!
Sheri, please allow me, as the Customer Relations Manager, to thank you for your kind words. As a business, we benefit from all reviews, good and bad. The bad ones keep us on our toes and make us work smarter and harder to give our customers a Toyota Experience. The kind words and positive reviews lets us know our efforts have borne fruit. So, thank you for your words - I've passed them on to Will, who greatly appreciated them! Please remember us when it's time to service your vehicle. 
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Detailed Review of West Ashley Toyota posted by sherij
