Detailed Review of Tom Peacock Nissan by RLW1006
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This is a detailed review of Tom Peacock Nissan in Houston TX written by RLW1006. To read all reviews of Tom Peacock Nissan please visit their main page.
Main Page of Tom Peacock Nissan
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Highly Impressed |
0 Comments
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May 8, 2009, 9:14 pm
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Car Dealer Check Member
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Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Highly Impressed
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Steve Hipshin
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 4 |
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Treated | 5 |
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Overall Score
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4.88
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I have never had a better car-buying experience! We were ready to give up the search for a new car due to horrible treatment at other dealerships when we were contacted by the Internet Sales Director at Tom Peacock Nissan, Steve Hipshin. The very first quote he gave me was $4000 off MSRP, and he came down almost another $1,000 to beat another dealership's offer by $200. He also got me a very fair deal on my trade, so we were very satisfied customers. All matters were handled by email, and he promptly answered every message. When I asked him to fax me the details of our agreement signed by the general manager before I came into the dealership he got it sent to me the same day. Steve was extremely helpful and never pushy or unprofessional. The whole process was smoothe and pleasant from first email to driving off the lot. When he realized the exact car I wanted wasn't on his lot he said it wasn't a problem and he'd get it for me within 24 hours and even gave me a very similar car off his lot to drive for 2 days. Fantastic customer service! To say Steve went above and beyond is an understatment. Now that's how you do business and get repeat customers and their referrals. I highly recommend him.
On another note, even the Finance Manager, Jose Delgado, was a pleasure to deal with. They knew we were pre-approved by our credit union but offered us a slightly lower rate and weren't pushy when we declined to finance through the dealership. Jose was personable and professional and got us signed and on our way very quickly.
We are so impressed and would definitely do business with Tom Peacock Nissan in the future.
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Detailed Review of Tom Peacock Nissan posted by RLW1006
