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Detailed Review of Mark Mitsubishi by Cjcch1980

This is a detailed review of Mark Mitsubishi in Glendale AZ written by Cjcch1980. To read all reviews of Mark Mitsubishi please visit their main page.

Main Page of Mark Mitsubishi
May 2, 2009, 11:03 am
Cjcch1980
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
Cjcch1980

Default WARNING, Business allows UNETHICAL BEHAVIOR!
2.252.252.252.252.25

** This review is not verified by Cjcch1980 ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
How did you first contact the dealership?
Internet

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
They Know who they Are!

Review Ratings Score
Pricing3    Greeting3
Honesty0    Time3
Questions3    Promises3
Financing3    Treated0
Overall Score 2.25

Ladies beware! Our family had the worst experience ever with the Glendale location. Family member went to look at a vehicle. Had cash in hand! Horrible situation occured on the lot and family members left. This is where it all starts. Sales Rep takes information and leaves a horrible message, then starts sending text messages that were threatening and in our terms deflamatory! Called the corporate office to share experience and what do you think they did? Nothing, they took their employees side. They did say they didn't approve of the texting but really didn't offer a sincere apology. More worried about trying to see what we had in price mind for a car. At a time when a issue is brought to their attention that could potentially ruin a business they worry about a car sale. This car dealership is what gives the business a bad name. Potential customers beware. Do not give your info so that they can start the whole email, texting, calling. They will use this information in ways that are inappropriate. Tried telling the senior staff we have everything saved but they still took their employee's side. I think if they had a face to face conversation we could prove that what they said took place on the lot couldn't be true. Won't share that as that is the family's back pocket surprise! Again, use caution when looking for a car and giving your info over the internet. The business doesn't look to protect you from predators.
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