Detailed Review of Brad Benson Mitsubishi by Napsterd

This is a detailed review of Brad Benson Mitsubishi in Monmouth Junction NJ written by Napsterd. To read all reviews of Brad Benson Mitsubishi please visit their main page.

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They hate their customers!

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April 29, 2009, 5:20 pm

Napsterd

Car Dealer Check Member

Join Date: Apr 2009

Reviews: 2
Review Comments: 0
Forum Posts: 0


They hate their customers!

Why was your vehicle being serviced?

Repair

Were you given an accurate wait time?

None Given

Would You Recommend this Dealership?

Year of your vehicle

Make of your vehicle

Galant

Name of Your Service Technician?

Review Ratings Score
Problem Fixed	3		Greeting	0
Honesty	0		Time	0
Questions	3		Promises	2
Treated	0
Overall Score		1.14

A week after buying my car, I realized there was a problem with one of the doors. I took it to the dealership. They said they have to order a part and replace it. They gave me a date and time. I came in that day. They said the part is not in yet and reschedule my appointment. I got back and still the part was not shipped. I got furious and started talking loud. I said "buying a Mitsubishi was a mistake" and the lady at the service desk responded "who asked u to buy a Mitsubishi". I went and complained to the manager. And then all of a sudden they had that part with them which earlier they said was not shipped. I had to leave it for a day and they got it fixed.

Also when I bought my car, the manager said if I get a customer for them they will pay me $100. I got them a customer and he bought a car from them. They never paid me the 100 bucks. Instead they offered me a free oil change. I didn't have no option.

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