My husband has been buying from Marcotte since 1977. This is our 5th car from them and we will be buying our next Ford from them again. From the sales department to the service department they were great to deal with...No pressure with buying and understanding of what your needs and wants are. Got great deals and we do like to buy American made cars. One very important thing I did learn was not going by what Consumer Report and other Car reports listed the top rated SUV's as and going on to the net and reading what SUV owners said about the one's they purchased. That really backed my decision to purchase another Escape. I'm very happy with my choice for another SUV from Marcotte's!